Frequently Asked Questions (FAQs)
Q: How do I place an order?
A: To place an order, visit our products page and select the items you need. You’ll be directed to a secure server where you’ll complete an online order form, indicating your chosen products. During this process, you’ll need to fill out an Online Medical Questionnaire, similar to one you’d complete in a doctor’s office, providing necessary information about your medical condition. Once you’ve completed the questionnaire, simply submit your delivery details and payment information to finalize your order. You will receive an email confirmation upon submission.
Q: What happens after I submit my order?
A: After you submit your order, a licensed physician will review the information you’ve provided and determine whether to approve or deny your request. If approved, the doctor will write a prescription and send it to the pharmacy for fulfillment. Your medication will be shipped via Federal Express. Along with your order, you’ll receive information on dosage, usage instructions, and precautions. You’ll also be given contact details for the pharmacist should you have any questions.
Q: How does an online consultation work?
A: Online consultations offer a modern approach to healthcare by leveraging the internet to improve access to physician services. You’ll complete a medical questionnaire online, much like you would in a traditional doctor’s office. While these consultations won’t replace in-person visits, they are an effective way to address specific medical conditions that don’t always require a physical examination.
Q: What prescription medications do you offer?
A: We provide prescription medications that can be safely prescribed through online consultations. Please refer to our website for a complete list of available medications.
Q: What is your shipping policy?
A: Once your order has been approved by the physician, it is sent to the pharmacy for processing. Your medication will be shipped via courier, and an adult signature is required upon delivery to ensure your privacy and safety. If no one is available to sign, courier will attempt to deliver the package up to three times or will arrange for pickup at a designated facility.
Q: Do you ship orders every day?
A: Pharmacies do not process or ship prescription orders on weekends. If you place an order after noon Eastern Standard Time on Friday or at any time over the weekend, it will be reviewed by a physician, but shipping will occur on the following Monday or Tuesday.
Q: Can I return my medication for a refund?
A: Due to federal regulations, we cannot accept returns on prescription medications.
Q: Do you ship to P.O. boxes?
A: Unfortunately, we do not ship to P.O. boxes.
Q: How will my package arrive? Will the contents be visible?
A: Your order will arrive in plain packaging to ensure your privacy. No one will be able to see what is inside the package.
Q: What if my order is declined?
A: If your order is declined by the physician or pharmacy, you won’t be charged. Any pending authorization on your credit or debit card will automatically be released within 5 business days.
Q: Is the Packaging Discreet?
A: Yes, we always ensure discreet packaging for your modafinil order, coupled with fast shipping. Each package includes the required customs declaration so local authorities can easily identify the goods being imported into your country. To minimize the risk of delays or confiscation, bulk orders of 360 tablets or more are split into separate packages and shipped individually.
Q: What is the Shelf Life or Expiration Date?
A: We handle over 3,000 orders monthly, offering the freshest products available. All items from us have a minimum shelf life of 1.5 years from the shipping date. For bulk orders, we strive to provide products with an expiration date at least 3 years into the future, ensuring long-term viability.
Ordered the Wrong Medication?
Unfortunately, we cannot accept returns as we only supply brand new, unopened medications. Please double-check your order before completing it. If you’re unsure about which product to choose, you can check our user reviews or request free samples to help you decide.